[dbnorway]

peterlaursen wrote on Apr 9 2006, 06:06 AM:

I can't find any 'ticket' in our system relating to your name, and there is no such request that has not been answered (checked it 2 minutes ago!).

Create one here: http://www.webyog.com/support/ttx.cgi

.. and don't forget to tell what email adress you used for the upgrade-request. We will then easily be able to find a copy of the mail you should have had. We'll then post details for you there.

Thank you for a quick reply.

I have now filed another 'ticket'

with the following response:

164Z2963496624919595229

or follow this link

Ticket #164 (do not forget to bookmark it)

(both key and link have been sent to your email address ….)

but I have not yet recieved that email

By the way I joined this forum yesterday and recieved the 'activation-mail' promtly.

Oh – somthing strange happened: I found the link to my first ticked, an I now see that I did receive a reply to this.

I sorry for all the trouble I may have caused.

[dbnorway]

energylevel wrote on Apr 5 2006, 01:05 AM:

I entered my email and order id on the upgrade page, I then get a message saying an email has been sent with the upgrade instructions but I never actually receive thie email ??

I have tried several times det last week or so without receiving any email.

I have also tried to contact webyog without any results.

Is there anyone that can help. I desperatly need to upgrade.

[Author]

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