Hello,
Please provide us with the following information:
1. Are you using a direct connection or ssh connection to connect to your server through MONyog?
2. Is the user specified in the above error being used in any other applications other than MONyog?
3. Do you have any CSO (Custom SQL Object) enabled in MONyog?
4. Please send us the MONyog.log file, based on your installation and OS it can be found at:
Windows:
ProgramDataWebyogMONyogMONyog.log
Linux System:
for RPM: /usr/local/MONyog/MONyog.log
for .tar: /MONyog/MONyog.log
Also, please create a support ticket at [email protected], and we will continue there.
Regards,
Pankaj
Team MONyog.