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Crash Service Starting But Not Working

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    • April 20, 2010 at 3:21 pm #11948
      sbouli
      Member

      Hi,

      I had a power outage this afternoon, my computer is on APC so no power cut, but no web for a little while, and after a reboot, I discover that the web page is not accessible anymore at http://127.0.0.1:5555/

      I tried to restart the service with no luck (it restart but nothing to see in the page),

      I found those lines in the log file : (the begining is “normal”) :

      [3.74] [2010-04-20 14:54:31] .populatemysql.cpp(1352) ErrCode:-1 ErrMsg:InitMySQLErrorLog: Unable to open MySQL error log

      [3.74] [2010-04-20 14:59:32] .populatemysql.cpp(1352) ErrCode:-1 ErrMsg:InitMySQLErrorLog: Unable to open MySQL error log

      [3.74] [2010-04-20 15:04:33] .populatemysql.cpp(1352) ErrCode:-1 ErrMsg:InitMySQLErrorLog: Unable to open MySQL error log

      [3.74] [2010-04-20 15:09:34] .populatemysql.cpp(1352) ErrCode:-1 ErrMsg:InitMySQLErrorLog: Unable to open MySQL error log

      [3.74] [2010-04-20 15:14:35] .populatemysql.cpp(1352) ErrCode:-1 ErrMsg:InitMySQLErrorLog: Unable to open MySQL error log

      [3.74] [2010-04-20 15:19:36] .populatemysql.cpp(1352) ErrCode:-1 ErrMsg:InitMySQLErrorLog: Unable to open MySQL error log

      [3.74] [2010-04-20 15:24:37] .populatemysql.cpp(1352) ErrCode:-1 ErrMsg:InitMySQLErrorLog: Unable to open MySQL error log

      [3.74] [2010-04-20 15:29:38] .populatemysql.cpp(1352) ErrCode:-1 ErrMsg:InitMySQLErrorLog: Unable to open MySQL error log

      [3.74] [2010-04-20 15:34:39] .populatemysql.cpp(1352) ErrCode:-1 ErrMsg:InitMySQLErrorLog: Unable to open MySQL error log

      [3.74] [2010-04-20 15:39:41] .populatemysql.cpp(1352) ErrCode:-1 ErrMsg:InitMySQLErrorLog: Unable to open MySQL error log

      [3.74] [2010-04-20 15:42:35] .srcymysql.cpp(392) ErrCode:2006 ErrMsg:MySQL server has gone away

      [3.74] [2010-04-20 15:42:35] .srcymysql.cpp(259) ErrCode:2005 ErrMsg:Unknown MySQL server host 'sql1.edistrigame.com' (11004)

      [3.74] [2010-04-20 15:42:35] .populatemysql.cpp(594) ErrCode:-1 ErrMsg:RealConnect

      [3.74] [2010-04-20 15:42:35] .populatemysql.cpp(665) ErrCode:-1 ErrMsg:ExecuteMySQLQuery

      [3.74] [2010-04-20 15:42:35] .historymgr.cpp(175) ErrCode:-1 ErrMsg:PopulatingStart

      [3.74] [2010-04-20 15:44:18] .srcymysql.cpp(392) ErrCode:2006 ErrMsg:MySQL server has gone away

      [3.74] [2010-04-20 15:44:41] .srcymysql.cpp(392) ErrCode:2006 ErrMsg:MySQL server has gone away

      [3.74] [2010-04-20 15:44:43] .srcymysql.cpp(259) ErrCode:2003 ErrMsg:Can't connect to MySQL server on 'sql2.edistrigame.com' (10060)

      [3.74] [2010-04-20 15:44:43] .populatemysql.cpp(594) ErrCode:-1 ErrMsg:RealConnect

      [3.74] [2010-04-20 15:44:43] .populatemysql.cpp(665) ErrCode:-1 ErrMsg:ExecuteMySQLQuery

      [3.74] [2010-04-20 15:44:43] .historymgr.cpp(175) ErrCode:-1 ErrMsg:PopulatingStart

      [3.74] [2010-04-20 15:45:02] .srcymysql.cpp(259) ErrCode:2003 ErrMsg:Can't connect to MySQL server on 'dave.muscaxml.com' (10051)

      [3.74] [2010-04-20 15:45:02] .populatemysql.cpp(594) ErrCode:-1 ErrMsg:RealConnect

      [3.74] [2010-04-20 15:45:02] .populatemysql.cpp(665) ErrCode:-1 ErrMsg:ExecuteMySQLQuery

      [3.74] [2010-04-20 15:45:02] .populatemysql.cpp(1352) ErrCode:-1 ErrMsg:InitMySQLErrorLog: Unable to open MySQL error log

      [3.74] [2010-04-20 15:45:03] .historymgr.cpp(175) ErrCode:-1 ErrMsg:PopulatingStart

      [3.74] [2010-04-20 15:46:00] .srcysshchannel.cpp(50) ErrCode:-2 ErrMsg:SshChannelOpen: Channel start error — Received unknown packet 94

      [3.74] [2010-04-20 15:46:00] .srcysshchannel.cpp(67) ErrCode:-2 ErrMsg:ChannelRequestExec: SSH channel not initialized

      [3.74] [2010-04-20 15:46:00] .srcysftp.cpp(153) ErrCode:-2 ErrMsg:SftpFileOpen: Could not open file '/var/run/mysqld/mysqld.pid' in '0' access mode: Received unknown packet 94

      [3.74] [2010-04-20 15:46:00] .populatesystem.cpp(183) ErrCode:-1 ErrMsg:GetMysqlPid

      [3.74] [2010-04-20 15:46:00] .srcysftp.cpp(153) ErrCode:-2 ErrMsg:SftpFileOpen: Could not open file '/proc/1388/status' in '0' access mode: Received unknown packet 94

      [3.74] [2010-04-20 15:46:00] .populatesystem.cpp(404) ErrCode:-1 ErrMsg:GetFileFromProc

      [3.74] [2010-04-20 15:47:35] .srcymysql.cpp(392) ErrCode:2006 ErrMsg:MySQL server has gone away

      [3.74] [2010-04-20 15:48:11] .winservicemgr.cpp(101) ErrCode:-1 ErrMsg:Signaled to stop…

      [3.74] [2010-04-20 15:48:26] .app.cpp(215) ErrCode:-1 ErrMsg:ExitAfterDefaultIntervalProc: Application terminated

      [3.74] [2010-04-20 15:49:40] .configmgr.cpp(659) ErrCode:2 ErrMsg:

      [3.74] [2010-04-20 15:49:40] .configmgr.cpp(332) ErrCode:-1 ErrMsg:CheckForDirectory

      [3.74] [2010-04-20 15:49:40] .servicemgr.cpp(251) ErrCode:-1 ErrMsg:RetrieveAllConnectionInfo

      [3.74] [2010-04-20 16:27:02] .configmgr.cpp(659) ErrCode:2 ErrMsg:

      [3.74] [2010-04-20 16:27:02] .configmgr.cpp(332) ErrCode:-1 ErrMsg:CheckForDirectory

      [3.74] [2010-04-20 16:27:02] .servicemgr.cpp(251) ErrCode:-1 ErrMsg:RetrieveAllConnectionInfo

      [3.74] [2010-04-20 16:30:45] .winservicemgr.cpp(220) ErrCode:-1 ErrMsg:MONStartService: OpenSCManager failed

      [3.74] [2010-04-20 16:30:45] .winservicemgr.cpp(477) ErrCode:183 ErrMsg:OpenSCManager failed

      Impossible de créer un fichier déjà existant.

      [3.74] [2010-04-20 16:31:31] .configmgr.cpp(659) ErrCode:2 ErrMsg:

      [3.74] [2010-04-20 16:31:31] .configmgr.cpp(332) ErrCode:-1 ErrMsg:CheckForDirectory

      [3.74] [2010-04-20 16:31:31] .servicemgr.cpp(251) ErrCode:-1 ErrMsg:RetrieveAllConnectionInfo

      [3.74] [2010-04-20 16:31:35] .winservicemgr.cpp(220) ErrCode:-1 ErrMsg:MONStartService: OpenSCManager failed

      [3.74] [2010-04-20 16:31:35] .winservicemgr.cpp(477) ErrCode:183 ErrMsg:OpenSCManager failed

      Impossible de créer un fichier déjà existant.

      [3.74] [2010-04-20 16:31:39] .configmgr.cpp(659) ErrCode:2 ErrMsg:

      [3.74] [2010-04-20 16:31:39] .configmgr.cpp(332) ErrCode:-1 ErrMsg:CheckForDirectory

      [3.74] [2010-04-20 16:31:39] .servicemgr.cpp(251) ErrCode:-1 ErrMsg:RetrieveAllConnectionInfo

      [3.74] [2010-04-20 16:31:44] .configmgr.cpp(659) ErrCode:2 ErrMsg:

      [3.74] [2010-04-20 16:31:44] .configmgr.cpp(332) ErrCode:-1 ErrMsg:CheckForDirectory

      [3.74] [2010-04-20 16:31:44] .servicemgr.cpp(251) ErrCode:-1 ErrMsg:RetrieveAllConnectionInfo

      [3.74] [2010-04-20 16:34:52] .configmgr.cpp(659) ErrCode:2 ErrMsg:

      [3.74] [2010-04-20 16:34:52] .configmgr.cpp(332) ErrCode:-1 ErrMsg:CheckForDirectory

      [3.74] [2010-04-20 16:34:52] .servicemgr.cpp(251) ErrCode:-1 ErrMsg:RetrieveAllConnectionInfo

      [3.74] [2010-04-20 16:48:19] .configmgr.cpp(659) ErrCode:2 ErrMsg:

      [3.74] [2010-04-20 16:48:19] .configmgr.cpp(332) ErrCode:-1 ErrMsg:CheckForDirectory

      [3.74] [2010-04-20 16:48:19] .servicemgr.cpp(251) ErrCode:-1 ErrMsg:RetrieveAllConnectionInfo

      [3.74] [2010-04-20 17:06:49] .configmgr.cpp(659) ErrCode:2 ErrMsg:

      [3.74] [2010-04-20 17:06:49] .configmgr.cpp(332) ErrCode:-1 ErrMsg:CheckForDirectory

      [3.74] [2010-04-20 17:06:49] .servicemgr.cpp(251) ErrCode:-1 ErrMsg:RetrieveAllConnectionInfo

      [3.74] [2010-04-20 17:13:36] .configmgr.cpp(659) ErrCode:2 ErrMsg:

      [3.74] [2010-04-20 17:13:36] .configmgr.cpp(332) ErrCode:-1 ErrMsg:CheckForDirectory

      [3.74] [2010-04-20 17:13:36] .servicemgr.cpp(251) ErrCode:-1 ErrMsg:RetrieveAllConnectionInfo

      hoping that this help, I just began to try this software.

      Stéphane

    • April 21, 2010 at 4:47 am #30774
      sandhya.r
      Member

      Hi,

      Can you please confirm whether the data folder exists or not?

      You can find the data folder in,

      {System_drive}:Documents and SettingsAll UsersApplication DataWebyogMONyogdata

      And also, please check whether the ini file is corrupted or not.

      Regards,

      Sandhya

    • April 21, 2010 at 8:36 am #30775
      sbouli
      Member
      'sandhya.r' wrote on '21:

      Hi,

      Can you please confirm whether the data folder exists or not?

      You can find the data folder in,

      {System_drive}:Documents and SettingsAll UsersApplication DataWebyogMONyogdata

      And also, please check whether the ini file is corrupted or not.

      Regards,

      Sandhya

      Hi,

      Yes the data folder exists with 3 subfolders in it : 0001, 0002, 0003

      and the ini file seems ok :

      [GENERAL]

      Port=5555

      Password=XXXXXXXX

      Data_path=

      Registration_name=æhâ

      Key=

      Install_id=ÖˆYÏ-13bc-48db-be32-6dc420f75abf

      as long as you expect those specials character in Registration_name and Install_id ….

      Thanks for you help.

      Stéphane

    • April 22, 2010 at 4:41 am #30776
      sandhya.r
      Member

      Hi,

      In ini file the data path is missing and registration details contains some special charaters. This means file may have been corrupted.

      Reinstalling MONyog will solve this problem. Reinstalling MONyog will not cause any data lose.

      Regards,

      Sandhya

    • April 22, 2010 at 7:52 am #30777
      sbouli
      Member
      'sandhya.r' wrote on '22:

      Hi,

      In ini file the data path is missing and registration details contains some special charaters. This means file may have been corrupted.

      Reinstalling MONyog will solve this problem. Reinstalling MONyog will not cause any data lose.

      Regards,

      Sandhya

      YES, it works again, the registration details still contains some special characters, but now the DATA PATH is correct.

      Thanks for your help.

      Stéphane

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