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4.7-3 Email Bug?

forums › forums › Monyog › Monyog: Bugs / Feature Requests › 4.7-3 Email Bug?

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    • October 4, 2011 at 1:21 pm #12469
      Van Jr
      Member

      We are not getting our email alerts. I reviewed the log and found these entries:

      MONyog Log wrote:

      Last 8KB

      [4.7 Beta 3] [2011-10-04 07:01:34] smtpcallback.cpp(158) ErrCode:2 ErrMsg:SMTP Authentication cancelled

      [4.7 Beta 3] [2011-10-04 07:01:35] smtpcallback.cpp(158) ErrCode:2 ErrMsg:SMTP Authentication cancelled

      [4.7 Beta 3] [2011-10-04 07:01:35] [Server: Logi Live] src/ymail.cpp(72) ErrCode:-2 ErrMsg:SendMail: Sending failed

      [4.7 Beta 3] [2011-10-04 07:01:35] [Server: Logi Live] eventmgr.cpp(839) ErrCode:-1 ErrMsg:Sending Failed!

      [4.7 Beta 3] [2011-10-04 07:02:12] smtpcallback.cpp(158) ErrCode:3 ErrMsg:Missing or invalid host name after @

      [4.7 Beta 3] [2011-10-04 07:02:12] smtpcallback.cpp(158) ErrCode:3 ErrMsg:Unexpected characters at end of address: @ourdomain.com, [email protected]

      [4.7 Beta 3] [2011-10-04 07:02:12] smtpcallback.cpp(158) ErrCode:2 ErrMsg:SMTP Authentication cancelled

      [4.7 Beta 3] [2011-10-04 07:02:12] smtpcallback.cpp(158) ErrCode:2 ErrMsg:SMTP Authentication cancelled

      [4.7 Beta 3] [2011-10-04 07:02:12] [Server: RH Linux] src/ymail.cpp(72) ErrCode:-2 ErrMsg:SendMail: Sending failed

      [4.7 Beta 3] [2011-10-04 07:02:12] [Server: RH Linux] eventmgr.cpp(839) ErrCode:-1 ErrMsg:Sending Failed!

      [4.7 Beta 3] [2011-10-04 07:03:17] smtpcallback.cpp(158) ErrCode:3 ErrMsg:Missing or invalid host name after @

      [4.7 Beta 3] [2011-10-04 07:03:17] smtpcallback.cpp(158) ErrCode:3 ErrMsg:Unexpected characters at end of address: @ourdomain.com, [email protected]

      [4.7 Beta 3] [2011-10-04 07:03:17] smtpcallback.cpp(158) ErrCode:2 ErrMsg:SMTP Authentication cancelled

      [4.7 Beta 3] [2011-10-04 07:03:17] smtpcallback.cpp(158) ErrCode:2 ErrMsg:SMTP Authentication cancelled

      [4.7 Beta 3] [2011-10-04 07:03:17] [Server: RH Linux] src/ymail.cpp(72) ErrCode:-2 ErrMsg:SendMail: Sending failed

      [4.7 Beta 3] [2011-10-04 07:03:17] [Server: RH Linux] eventmgr.cpp(839) ErrCode:-1 ErrMsg:Sending Failed!

      When I go to setup, the email information is valid and when I test it we do receive the test email.

    • October 4, 2011 at 2:41 pm #32701
      Van Jr
      Member

      Found the problem.

      One of the email addresses in the Send alert mails to field ha two @ signs. The mail address was formated incorrectly like so: username@@somedomian.com

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