Tools->Show Lockup (Since 8.3, Using Ultimate)

[MartinDd]

Hi,

A strange thing happens since version 8.3 (using SqlYog ultimate). When I use tools->show->processlist, or any other functions from that list, the application locks up completely, without showing the dialog. I have to kill SqlYog using the Windows Task Manager.

It seems like the window is hidden beneath something, or located outside the visible area of my monitor.

Is there some way to fix this?

[Khushboo]

Hi,

Please tell us, have you ever used more than one monitor previously.

Please tell whether this workaround solves the issue

– Close SQLyog

– Please search for the section name : “ShowValues” in SQLyog ini and delete that section.

– Start SQLyog and check again.

Path for SQLyog ini:

Windows 2K/XP/2003:

C:Documents and Settings{user}Application DataSQLyog

Windows Vista/2008/7:

C:Users{user}AppDataRoamingSQLyog

We suspect that the issue might be related to the multi monitor fix which we made in 8.3.

Thanks & Regards,

Khushboo

[MartinDd]

Hi,

Thanks for the quick response. I removed the section from the ini file, but it didn't solve the problem.

The strange thing is that it only happens to the tools->show functions. All other dialogs are displayed normally.

(I am using a dual monitor setup though)

Martin

[Khushboo]

Hi Martin,

Thank you for your valuable response.

We need some more information about this. Please send the values for the below sections of ini:

[ShowVariable]

Left=

Top=

Right=

Bottom=

[ShowProcessList]

Left=

Top=

Right=

Bottom=

[ShowStatus]

Left=

Top=

Right=

Bottom=

We are analyzing your issue, in the mean while you can delete these sections from your ini and try again.

Thanks & Regards,

Khushboo

[MartinDd]

Hi,

I deleted the ShowValues entry from the ini file after your first reply, but it is not recreated by SqlYog.

None of the other sections are mentioned in the ini file. Even after restarting the application. Could be the source of the problem?

(I do have a ShowSummary and ShowPreview entry however).

Note: if I rename the ini file to .old, a new ini file is created and the window is displayed correctly. But I do have to recreate all my connections.

Kind regards,

Martin

[Khushboo]

Hi Martin,

Thank you for your patience.

Please try this once.

1. Use your old ini.

2. Start SQLyog and Open all the options of Tools –> Show one by one and simply press escape(It will close the dialog, so no need to kill the application)

3. Check does the above mentioned three sections are created in ini?

If yes then paste the values here.

Then as a work around you can set those values to 0 like:

Left=0

Top=0

Right=0

Bottom=0

and check if it solves your issue.

Thanks & Regards,

Khushboo

[MartinDd]

Hi Khushboo,

The escape trick worked. Should have thought of that. The items are now created in the ini file with the following values:

[ShowProcessList]

Left=4200

Top=178

Right=4650

Bottom=703

[ShowVariable]

Left=4200

Top=178

Right=4650

Bottom=703

[ShowStatus]

Left=4200

Top=178

Right=4650

Bottom=703

But now the curious part. After closing the windows again, and reopening them for a couple of times, the display of the windows was restored. Now the ini file says:

[ShowProcessList]

Left=-1065

Top=262

Right=-615

Bottom=787

[ShowVariable]

Left=-1065

Top=262

Right=-615

Bottom=787

[ShowStatus]

Left=-1065

Top=262

Right=-615

Bottom=787

So this problem kindof auto-solved itself by reopening the windows with your escape trick. 🙂

[Khushboo]

Hello,

We have released SQLyog 8.31Beta1 with this multiple monitor fix.

Refer to:

http://www.webyog.com/blog/2010/03/19/sqlyog-mysql-gui-8-31-beta1-has-been-released/

Please evaluate and let us know the status.

Thanks & Regards,

Khushboo

[Khushboo]

Sorry the link is:

http://www.webyog.com/blog/2010/03/19/sqlyog-mysql-gui-8-31-beta1-has-been-released/

[MartinDd]

'Khushboo' wrote on '20:

Hello,

We have released SQLyog 8.31Beta1 with this multiple monitor fix.

Refer to:

http://www.webyog.com/blog/2010/03/19/sqlyog-mysql-gui-8-31-beta1-has-been-released/

Please evaluate and let us know the status.

Thanks & Regards,

Khushboo

Experienced no problems after the update. The problem with the dialog position was solved earlier by doing the trick you suggested. It did not reappear after the beta install, so everything is working splendid!

Thanks for your support!

Martin

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