Monitor Tab Doesnt Display Data

This topic is empty.

Viewing 7 reply threads

Author

Posts
- October 30, 2015 at 10:45 am #13435
  
  phanee
  Member
  
  Hi Team,
  
  We have installed monyog and configured around 70 servers.We are not able to see any data when i click on the monitor tab.I selected three servers and they used to show the data on the gui..Something like this
  
  Available :yes
  
  Version :Version Details.
  
  But now it doesnt show any data and i can see the refreshing symbol happening next to server name.
  
  Avaialble:
  
  Version:
  
  Whereas i do get alert mails i configured to my inbox and also i tried this on all browsers(mozilla,chrom,ie by clearing cache)
  
  But Still i am not able to get nay data on this gui.
  
  Could you please help
  
  Regards,
  
  Phani
- October 30, 2015 at 10:54 am #35532
  
  peterlaursen
  Participant
  
  As first step, I would suggest that you try to clear the browser cache.
- October 30, 2015 at 11:54 am #35533
  
  phanee
  Member
  
  I cleared the cache of all my browsers but i am still unable to get them
  
  Regards,
  
  Phani
- November 2, 2015 at 4:16 am #35534
  
  peterlaursen
  Participant
  
  I suspect some browser plugin being the culprit here.
  
  Do you have an option to try from another system, for instance?
- November 2, 2015 at 9:35 am #35535
  
  phanee
  Member
  
  Hi,
  
  Yes were trying the monyog from 4-5 machines and it doesnt display data on any system.
  
  Regards,
  
  Phani
- January 16, 2016 at 1:13 pm #35536
  
  sandeep
  Member
  
  Hi phanee,
  
  Did you find the solution for this? i am facing the same problem can you plesae help on this. when i am click on monitors tab its not showing any data .
- January 16, 2016 at 1:17 pm #35537
  
  sandeep
  Member
  
  please find the attachement .
- January 19, 2016 at 12:56 pm #35538
  
  pankajk1608
  Moderator
  
  Hello,
  
  Please provide us with the following:
  
  1. Can you please check if there is any error in browser’s console window. To do this right click anywhere in the browser window when you are in Monitors page and select “Inspect Element“, then select Console tab. Now refresh the page and see if there is any error in console. Please send us the screenshot, if you get any error there.
  
  2. Please send us the complete MONyog.log file, based on your installation and OS it can be found in
  
  Windows:
  
  ProgramDataWebyogMONyogMONyog.log
  
  Linux System:
  
  for RPM: /usr/local/MONyog/MONyog.log
  
  for .tar: /MONyog/MONyog.log
  
  You can create a support ticket at [email protected], and send us the MONyog.log file there.
  
  Regards,
  
  Pankaj
  
  Team MONyog.
Author

Posts