Hello,
Please provide us with the following:
1. Can you please check if there is any error in browser’s console window. To do this right click anywhere in the browser window when you are in Monitors page and select “Inspect Element“, then select Console tab. Now refresh the page and see if there is any error in console. Please send us the screenshot, if you get any error there.
2. Please send us the complete MONyog.log file, based on your installation and OS it can be found in
Windows:
ProgramDataWebyogMONyogMONyog.log
Linux System:
for RPM: /usr/local/MONyog/MONyog.log
for .tar: /MONyog/MONyog.log
You can create a support ticket at [email protected], and send us the MONyog.log file there.
Regards,
Pankaj
Team MONyog.