Data Collection Had Stopped With Error Message —- Udomgr.cpp(927) Er

[siddhant]

Hi,

 

You didn’t receive the alert because the alert-able value in the notification settings must have been set to a greater value than one. This value specifies the number of consecutive times for MONyog to encounter the same problem before sending the mail alert. In simple words, if set to 5 then MONyog needs to encounter the same problem for 5 consecutive times(or 5 consecutive data collections) before sending the mail alert. For example if set to 5 and the data collection interval in 5 minutes then MONyog will have to face the issue for 5*5 = 25 minutes before sending the alert. But setting it to 1 would ensure that the mail alert is fired the first time it encounters the problem. To do this click on edit server > Notification settings > Send notification when alert-able = 1.

 

Regarding the issue that you faced with MONyog unable to collect data for the next two hours, please write back to us at [email protected] with the following details:

 

1). Have you restarted or edited the server so as to resume the data collection or it resumed on it’s own?

 

2). Please send us the MONyog.log file. Depending on the OS and the mode of installation it can be found in one of the following location:

 

Linux

tar: /MONyog/MONyog.log

rpm: /usr/local/MONyog/MONyog.log

 

Windows

exe: ProgramDataWebyogMONyogMONyog.log

 

3). Also, send us the mysql.data file for the server in question. To know the directory associated with that particular server, hover the mouse pointer over the server name in the left panel of MONyog and note the displayed directory number(something like 0001). Now head over to the MONyog folder described above and navigate to /data//mysql.data

[Author]

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