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'change Registration Details' Dialog Doesn't Open

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    • May 22, 2011 at 10:18 am #12340
      nopowers
      Member

      I have my company's enterprise registration code and I've installed SQLyog 9.02 trial version.

      When I click on 'Change Registration Details' from the help menu, nothing happens.

      I've tried removing and re-installing the application and restarting Windows 7 – nothing helped.

      I have 20 days left on my trial.

      How can I enter my registration details??

      Thanks,

      nopowers

    • May 22, 2011 at 1:03 pm #32279
      peterlaursen
      Participant

      The 1-month free TRIAL cannot be registered. In the TRIAL this menu item should display 'greyed out'. Doesn't it? A 'greyed out' menu item that this option is not available in the current SQLyog version or context.

      You will need to download and install the REGISTERED version from the link in the purchase confirmation mail you get after purchase or from our Customer Portal at http://webyog.com/CustomerArea. Only customers who have purchased have access to download the REGISTERED version and to login to the Customer Portal.

      Now you are using your company's registration details. Does your company have a license for more users than what they use themselves already + this one and has the company approved this? The license belongs to the company (and not to you) and cannot be shared/given to others unless agreed by us. Some companies would consider this a serious fraud if it happened without their knowledge. But it is no problem of course if you are working for the company from your own machine, if the company has approved and if the total number of users (including you) using the license does not exceed the license.

      You are welcome to contact [email protected] if you want to discuss in privacy.

    • May 23, 2011 at 11:05 am #32280
      nopowers
      Member
      'peterlaursen' wrote:

      The 1-month free TRIAL cannot be registered. In the TRIAL this menu item should display 'greyed out'. Doesn't it? A 'greyed out' menu item that this option is not available in the current SQLyog version or context.

      The registration menu item was NOT greyed out in the TRIAL version – looks like a bug on your side.

      'peterlaursen' wrote:

      You will need to download and install the REGISTERED version from the link in the purchase confirmation mail you get after purchase or from our Customer Portal at http://webyog.com/CustomerArea. Only customers who have purchased have access to download the REGISTERED version and to login to the Customer Portal.

      Done, thank you. It works fine.

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