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8.12/8.13beta Crash On Startup

forums forums SQLyog SQLyog Comments 8.12/8.13beta Crash On Startup

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    • #11604
      ShadowMaster
      Member

      I've been an avid Sqlyog user for a while and it has performed very well for me on all computers i have tested it on in the past.

      At home i have it running on Windows 7 without a hitch. However i recently obtained a new laptop which is also running Windows 7 now and i needed Sqlyog installed.

      It installed fine, and launched fine. However after closing it down it now crashes on startup every single time. I have tried wiping the sqlyog directory from /roaming/appdata and upgrading to the 8.13 beta with no luck. No matter what i try i cannot get it to launch successfully again.

      Attaching the dump file.

      Here is the problem signature in case that is of any help:

      Code:
      Problem Event Name: APPCRASH
      Application Name: SQLyog.exe
      Application Version: 1.0.0.1
      Application Timestamp: 4a2dfc86
      Fault Module Name: SHFOLDER.dll
      Fault Module Version: 6.0.2900.2180
      Fault Module Timestamp: 411096b8
      Exception Code: c0000096
      Exception Offset: 0000353f

      It would seem that a windows component is actually crashing, but i don't understand why on this computer and not the other.

      Any help or ideas would be most welcome.

    • #29361
      peterlaursen
      Participant

      You are right that SHFOLDER.dll is a Microsoft component (it is a redistributable dll).

      * Are the 2 systems 32 bit or 64 bit Win7?

      * Could you try to remove/rename the installation folder as well (“c:program filessqlyog..” on 32 bit and “c:program files (x86)sqlyog..” on 64 bit) and install again if you did not already.

    • #29362
      ShadowMaster
      Member
      peterlaursen wrote on Jul 28 2009, 10:07 AM:
      You are right that SHFOLDER.dll is a Microsoft component (it is a redistributable dll).

      * Are the 2 systems 32 bit or 64 bit Win7?

      * Could you try to remove/rename the installation folder as well (“c:program filessqlyog..” on 32 bit and “c:program files (x86)sqlyog..” on 64 bit) and install again if you did not already.

      One system is 64bit (works just fine) and the one with the issue is 32bit.

      I deleted the install folder (it was empty) along with the appdata files and in addition i deleted all registry entries leftover related to sqlyog. No dice.

      I did however notice that the dumpfile has a different size each time, so attaching a zip with 3 of them now.

    • #29363
      peterlaursen
      Participant

      I wonder if you have a System Restore Point available from before this started happening you could return to?

    • #29364
      ShadowMaster
      Member

      No restorepoint handy. I'll most likely do a reinstall of the OS in the not too distant future however and migrate to 64bit.

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